TEXTING COMPLIANCE

Hustle is your
partner in compliance

Our team of experts does the heavy lifting to make your registration process as easy (and transparent) as possible.

208%

higher response rate for texts (vs. phone, email or Facebook)

98%

SMS open rates per a gartner study

6000%

increased chance of closing a sale When Response is <24hr

Industry-wide compliance: The 10DLC (10-Digit Long Code) campaign review process is required by all major carriers (AT&T, T-Mobile, Verizon) for any organization sending text messages from local 10DLC phone numbers on any texting platforms or service providers.
Vetting: The registration and compliance process is established and managed by the mobile carriers, not Hustle. Registration has become stricter, affecting all organizations regardless of their texting vendor.
Timeline transparency: 10DLC registration approval timelines can vary greatly (1-6 weeks), depending on the organization’s responsiveness to registration feedback.
What about other phone number types?: Hustle also supports texting from a short code (ex. 12345) or a toll-free number (ex. 888-123-1234). Both number types follow a similar, but separately managed, registration process to 10DLC. It’s worth noting that short code registration can take months as opposed to weeks; Hustle can walk you through the process if this is of interest.

Expert guidance: Our support specialists are 10DLC experts who offer detailed feedback on submissions to help optimize your registration for approval.
Your vetting advocates: Our team has a strong relationship with our ecosystem partners and will advocate on your behalf throughout the entire registration process.
Compliance review: Our team proactively reviews your website and messaging content and provides recommendations for carrier compliance before onboarding to Hustle
Streamlined registration: Hustle’s in-product registration for 10DLC allows users to complete registration without needing to navigate between different websites or forms.
Rapid response: Hustle’s dedicated support team has an average response time of 6 minutes to support tickets, ensuring your 10DLC registration stays on track.

Comprehensive resources: Access detailed guides, templates, and best practices for navigating the 10DLC registration process through our extensive knowledge library.
Multiple support channels: Get assistance through our help site, one-on-one guidance from our client success team, or submit a ticket with our support team.
Expert feedback: Receive personalized recommendations and insights from industry experts who understand the nuances of carrier compliance requirements.